Events

November 2, 2025

2025 LeadingAge Annual Meeting

Culture Shift: Practical Tools to Address Bias and Stereotypes

Facilitator: Marsha Wesley Coleman​

This 60-minute session explores how addressing stereotypes and biases can foster respect and inclusion in senior care. Based on Ouch! That Stereotype Hurts, it offers practical tools for effective communication and navigating bias discussions. Using real-world applications, it equips participants with techniques to challenge stereotypes and strengthen staff-resident relationships. Led by experienced facilitators, it emphasizes culture change for equity and inclusion. A key feature is a video demonstrating workshop techniques, highlighting strategies to respond to bias and build empathy. Interactive discussions encourage peer learning and sharing best practices. Insights from senior care leaders who have implemented these workshops will illustrate their impact on culture. Key activities include identifying biases, practicing responses, viewing technique videos, and engaging in discussions. Participants will leave prepared to challenge bias and foster inclusive communication, promoting culture change in their organizations.

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