Jon Sweigart will be presenting a session on Culture isn't What You Say - It's What Managers Do with Ellen Frank-Miller from Workforce and Organizational Research Center (WORC)
Culture change may start at the top, but it succeeds or fails in the middle. Managers and supervisors shape ownership through how work gets done every day — and they often determine whether people stay or leave jobs. This interactive session highlights the limitations of engagement surveys and ESOP education in changing behavior. Instead, participants will learn how to link reliable data on the most important indicators of ownership behavior with practical steps managers and supervisors can take to create the conditions that support ownership on the job.
